MEET OUR TEAM
OUR CORE VALUES
• Customer is First • Excellence in Everything • Work with Sense of Purpose • JPG Plumbing Services is a team
- Each person who works at JPG Plumbing is chosen and maintains their employment at JPG based upon their Unique Abilities to perform at a high level. We will regard all who work here to be part of that team and to contribute not only to the success of the organization as a whole but also to the success of the each individual according to their unique ability.
- Our vendor partners and subcontractors are an integral part of our team. In all cases, they will be paid promptly and treated with the utmost respect and integrity
The safety and well-being of our team are of the utmost importance. The JPG Plumbing Services Team will commit at all times to a culture of working safely and adhere to the highest standard of Safety conduct possible at all times.
- The Unions are part of our culture and business model, while we consider them part of our team, we recognize we are employed only by JPG Plumbing Services and our loyalty will remain to the JPG Plumbing Services Team at all times.
Based on the independent research of The Pulse of the City News, JPG Plumbing Services, Inc. has won the coveted STAR AWARD for 2016 by combining superior construction product & excellent customer focus! https://www.pulseofthecitynews.com/company-details/34u2x2845313/jpg-plumbing-services-inc/Jessup/MD
Customer Is Always First
- We will do whatever it takes to solve the customer’s problem.
- We will do the right thing for the customer every time regardless of the cost or consequence.
- We will develop and maintain a personal relationship with the customer at all times.
- We will approach any issues regarding our work or the customer’s problem with an eye on the long-term relationship with the customer.
- We are committed to providing 100% customer satisfaction 100% of the time
- We will guarantee all of our work 100% of the time.
Excellence In Everything We Do
- We will perform our work with the highest level of excellence in mind.
- We employ only the smartest people in the industry.
- We will provide training to complete our skills matrix and continually help ourselves be a better company.
- We will leave all customer sites cleaner than when we arrived
- We will maintain and service of the JPG Plumbing Services trucks, equipment, and tools at the highest level of functionality and cleanliness.
We Work With A Sense Of Purpose
- We will approach our work with a sense of duty and purpose: DUTY to the customer and PURPOSE to ensure the job is done in the most efficient manner.
- We will make sure any work we do is 100% complete by the time we leave the job. This will include ordering and scheduling any part or follow-up visits, cleaning the job site and paperwork done.
- We will take the initiative to solve our customer’s problems through innovative thinking and efficient solutions.
- We will be on time to all of our appointments.
Some Of Our Clients
- Washington Hospital Center
- Olive Garden
- MOMs Organic Market
- Royal Farms
- Four Seasons Hotel
- Ace Hardware
- Auto Zone
- MGM National Harbor
- Potomac Food Groups
- Red Lobster
- TGI Fridays
- Ritz Carlton
- University of Maryland College Park
- University of Baltimore
- Children’s Hospital
- Ruth’s Chris
- Rosa Mexicano
- New Zealand Embassy
- Pinstripes Bethesda
- Six Flags America